Sign in: authentication happens inside the official app
The login chapter does not render a login form. It points to the official app, names the recovery routes, and reads the verification posture the desk expects.
Why the chapter is sign-in only
Authentication happens inside the official app. The login chapter does not render a real-looking form because web login on a rummy platform is rarely the recommended route. the operator's own app is the verified surface. This chapter points to that surface, names the recovery routes, and reads the verification posture the desk expects.
If a reader wants to recover access to a locked account, the chapter routes the question to the customer care chapter. If the reader wants to delete the account, the chapter routes to the delete account chapter.
Open the official app
The login chapter routes to the official app as the first action. Open the app, choose 'sign in', and authenticate against your phone number or registered email. The first-launch checklist from the app chapter runs after the sign-in is complete.
Recovery routes if access is blocked
Three routes. (1) Use the 'forgot password' or 'forgot PIN' link inside the app's sign-in screen. (2) Use the operator's verified customer care contact. the customer care chapter lists the verified routes. (3) If your account is locked because of a KYC repeat, walk the wallet and KYC chapter to find the path.
Sign-in questions the desk receives most often
Will the desk publish my password?
No. The desk never receives credentials. Authentication lives inside the operator's app.
Editorial scope. see about the desk.Why no web login form on this page?
Because the operator's own app is the verified surface. A web form here would invite phishing and is not the desk's role.
Editorial practice.What if I forgot my phone number?
Open the customer care chapter and contact the operator's verified route. Identity verification will be required.
Editorial fallback. see customer care.Can I sign in on two devices?
Yes, but KYC is performed once and confirmed across devices. The session-limit control in the wallet applies per device.
Editorial practice.Sign in inside the official app. Verify on the operator's own page.
Authentication lives inside the operator's surface. The chapter is a routing page, not a login form.